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Sanitystyle.com Return Policy
Thank you for your purchase!
We want you to be happy with your purchase, but in the case that you are not please see our return policy below:
For our local customers living within the Cleveland area:
Unworn and unaltered items can be returned for a store credit or exchanged at Sanity in Chagrin Falls within 14 days of receiving your items.
Returns for a full refund are accepted on clothing and shoes that are unworn, in new and resalable condition and have all tags attached.
Returns must be postmarked within 14 days from the date you received your order.
ALL SALES ARE FINAL ON: Clearance/Sale items and special order items.
If making a purchase during a promotion, certain restrictions may apply and will be outlined during the checkout process and on the invoice sent to you.
SHOE RETURN POLICY - Shoes purchased at Sanitstyle.com must be returned in a packaging box.
The shoe boxes can not be marked by shipping labels.
Shoes must be in unworn condition to be sold as new.
If there is ANY sign of wear on the shoes or the shoe box is damaged the shoes it will be returned to you at your cost and a refund will not be issued.
Unfortunately, if a returned item does not meet the criteria for acceptable returns, the item will be shipped back to you at your cost.
If a package is refused delivery a 20% restocking fee may be applied.
Special order items are considered Final Sale and promo codes may not be used.
Promo Codes or Coupons may not be used with Pre-order items.
Please include the original sales receipt (or copy) and fill out this return form.
Free standard shipping to US and Canada. Flat rate of $19.95 dollars for international shipments.
All orders are shipped within 24 hours of ordering.
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